Issues with users editing their registrations

  • Tom Ward
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10 years 9 months ago #55439 by Tom Ward
Having some strange errors appear trying to allow users to edit or cancel their registrations. I've added a menu item for a "Registration History" on the front end but when a user clicks on tries to edit the details for an event they've signed up to, some strange things happen:

If you change any field and hit save it seems to actually make the change but comes up with (on the next page):
Error: 0 - Table registrant not supported. File not found.

If the user tries to cancel their registration it again seems to work but comes up with:
Error: 1066 - Not unique table/alias: 'tcoj3_eb_events' SQL=SELECT *,title FROM tcoj3_eb_events,tcoj3_eb_events WHERE id = 1 AND id=1

I've only just installed Event Booking so pretty sure I've got the latest version.

Many thanks for your thoughts!
Tom

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10 years 9 months ago #55486 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Issues with users editing their registrations
Hi Tom

That look strange to me. Could you please submit a support ticket sending us super admin account of your site so that I can check and solve it for you ?

Tuan

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  • Tom Ward
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10 years 9 months ago #55681 by Tom Ward
Replied by Tom Ward on topic Issues with users editing their registrations
Just to say thanks for fixing this so quickly - great support, and much appreciated!

Tom

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10 years 9 months ago #55695 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Issues with users editing their registrations
No problem. Thanks Tom for reporting the issue :)

Tuan

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10 years 8 months ago #56097 by Bill Worden
Replied by Bill Worden on topic Issues with users editing their registrations
So what was the Fix??? I am getting this issue also.

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10 years 8 months ago #56113 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Issues with users editing their registrations
Hi Bill

This was a bug in initial release of Events Booking 1.6.9, so to get it fixed, please download latest version (still 1.6.9) from My Downloads section, upgrade it to your site and the issue will be fixed

Regards,

Tuan

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