Using IE causes triple registration

Running the new version of Event Booking. Works fine from Firefox but when someone registers using IE, it causes a triple registration. They get three confirmation emails and their name shows up three times in the reg list.

Hi Shawn
That's strange. Have you tried it yourself and see the same issue ?
Regards,

Tuan

Yes, it did it to me also.

Same here. When i test with Internet Explorer 11 i got two entries in DB with the same date/time.

Chrome on Linux (Version 35.0.1916.153) is working fine.

I'm getting the same issue from IE9 its fine in firefox 29.0

Hi All

Thanks for reporting the issue. At the moment, I could not think of any reason can cause the issue. Maybe it happens because the form was submitted twice for some reasons. Could you please give me more detailed information if that's OK :

1. This happens with individual or group registration or both?

2. The events are free or paid events ?

3. What payment method you are using ?

I will check it and make sure the issue is fixed before this time on tomorrow. Please be patient and wait for us.

Tuan

My test:

1. Individual
2. Free
3. offline & paypal

Test results:
1. Only occurs with individual registrants, tested with group and they were fine.
On individual registrants, sometimes they get double registered, majority of time they get triple registered.
2. Free
3. No payment methods set up

I did make changes to 2 files, don't think they would be involved in this but did any one else having problem make any changes?
In \components\com_eventbooking\views\registrants\tmpl I modified the default.php to remove some of the columns. I am using my site for employees to sign up for required classes. I wanted supervisors to be able to see who was signed up for classes without them having to log in. I removed the link tag from the name, removed the email address and paid columns.

In helper.php, I commented out the following to allow access to the registrant list without having to be logged in. I did remove the comments and tested to see if it had any effect, no change, still multiple registrations:

public static function checkRegistrantsAccess()
{
# if (!JFactory::getUser()->authorise('eventbooking.registrants_management', 'com_eventbooking'))
# {
# JFactory::getApplication()->redirect('index.php', JText::_('NOT_AUTHORIZED'));
# }
}

Thanks for giving us the information. We are going to check it now and will update you with the result. I think it is something with jquery validation which we use in version 1.6.4 causes the form being submitted twice for some reasons...

Checking.... and will update you as soon as we figure out the error. Should be within today.

Tuan

Hi

We found a solution today. Could you please help me by get this file, unzip it , upload it to components/com_eventbooking/views/register/tmpl of your site and check it again ?

Regards,

Tuan