Related Products Tab

  • Denita Tizard
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11 months 3 weeks ago #158265 by Denita Tizard
Related Products Tab was created by Denita Tizard
Hi Giang,
Is there a way we can set the related products to 10-20 instead of pulling all the products from a category? When I changed over from my old version of Joomla to a new version, it added so many products in the related tab. Because of this the website's memory struggled and broke the site. We have turned off the feature while we figure out what to do.
Thank heaps,
Denita

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10 months 4 weeks ago #158683 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Related Products Tab
Dear Denita,

If you enable the option to auto add the products from same category as related products, then all products from same category with current product will be added as related products. If you don't want that, simply disable that option.

You can submit a new ticket to EShop category to send me the super admin account to your site so I can help you to check that.

Sincerely, Giang

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10 months 3 weeks ago #158717 by Denita Tizard
Replied by Denita Tizard on topic Related Products Tab
I have over 100 products for some categories, so I'd like to be able to limit the related products.

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10 months 2 weeks ago #158916 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Related Products Tab
Hello Denita,

Then you should disable the feature to auto assign products from same categories as related products automatically. Then you should manually select the products that you want to set them as related products.

You can submit a new ticket to EShop category so I can help you to check and do that for you.

Sincerely, Giang

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