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Image not visible in messages

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9 years 7 months ago #50652 by Dejan
Image not visible in messages was created by Dejan
I input some image in customer and admin message but it never show up when recive email
I tried every format .jpg .png .gif
Any help

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  • Giang Dinh Truong
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9 years 7 months ago #50653 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Image not visible in messages
Hello Dejan,
May that the path for image is wrong so it can not be showed. Can you please re-check that?
Sincerely, Giang

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9 years 7 months ago #50656 by Dejan
Replied by Dejan on topic Image not visible in messages
No, its not wrong

<figure class="pull-center"><img title="Memorandum" src="images/memorandum.gif" alt="memorandum" width="762" height="67" /><figcaption></figcaption></figure>

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9 years 7 months ago #50712 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Image not visible in messages
Hi Dejan,
Can you please add the domain name before images/memorandum.gif? That should work.
If not, I will check and reply to you via ticket to solve the problem.
Sincerely, Giang

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