Cancel recurring subscription - Notification email

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7 years 9 months ago #84779 by Ian
Hi
I have Membership Pro set up with recurring payents via PayPal. With this configuration I understand that the user needs to cancel their subscription via PayPal rather that Membership Pro (unless I upgrade to PayPal Pro). When a user cancels via PayPal they do not see a cancellation message from the recurring subscription messages config - is this expected behaviour ?
thanks,
Ian
The following user(s) said Thank You: PhoenixUK

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7 years 9 months ago #84821 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Cancel recurring subscription - Notification email
Hi Ian

Yes, unfortunately, that's how it works at the moment. I will try to improve it in the future (working on some other improvements at the moment, too). Something we should have in the extension in 2 to 3 weeks

Tuan
The following user(s) said Thank You: Ian, PhoenixUK

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7 years 9 months ago #84828 by Ian
Many thanks Tuan - will look out for the new version!

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