Data Sync / Profile Sync Question

  • Ahmad Arshad
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1 month 3 weeks ago - 1 month 3 weeks ago #146175 by Ahmad Arshad
Data Sync / Profile Sync Question was created by Ahmad Arshad
Dear Tuan,

I have the following config set up :
 
I also have two custom fields that have the following settings:
 
However, when I create a subscription in the backend for a user who already has another subscription... these two fields also get populated...

Any thoughts... ? I would like the name / address / phone etc to be synced across all the subscriptions ... However I don't want these specific custom fields to be populated... as they are different for subscriptions...
 
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Last edit: 1 month 3 weeks ago by Ahmad Arshad.

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  • Ahmad Arshad
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1 month 1 week ago #146398 by Ahmad Arshad
Replied by Ahmad Arshad on topic Data Sync / Profile Sync Question
bumping up

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1 month 1 week ago #146399 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Data Sync / Profile Sync Question
Sorry, I missed this topic. Could you please submit a support ticket? I will take a look at your ticket and get it sorted on tomorrow

Regards,

Tuan

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