Manually change status after payment

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3 years 5 months ago #139555 by ISW Support
Manually change status after payment was created by ISW Support
Hello;
We have created a subscription model with different plans where we want the status stays as pending even after the payment went through as there are other criteria that our membership team has to verify before manually approving the subscription. is there a configuration setting to achieve that?

Thanks.

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3 years 4 months ago #139615 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Manually change status after payment
Hello

Sorry but the extension does not support this option. In Membership Pro, subscription status will become active immediately after payment is completed

What payment method you are using? Maybe we can help modifying code of the payment plugin to have the subscription remain Pending instead of Active

Tuan

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3 years 4 months ago #139627 by ISW Support
Replied by ISW Support on topic Manually change status after payment
We’re using PayPal plugin.
Thank you for your help.

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3 years 4 months ago #139638 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Manually change status after payment
I forgot to ask: Do you use one time subscription or recurring subscription or both?

Tuan

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3 years 4 months ago #139639 by ISW Support
Replied by ISW Support on topic Manually change status after payment
We use both.
Thanks.

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3 years 4 months ago #139701 by ISW Support
Replied by ISW Support on topic Manually change status after payment
Hi Tuan;
Any updates on this topic?

Thanks.

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3 years 2 months ago #141432 by ISW Support
Replied by ISW Support on topic Manually change status after payment
Hi Tuan,
Any updates on this? This is crucial for us. Do we need to pay for the feature to be implemented?

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