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MEMBERSHIP PRO - Payment form triggered when a conditional field is loaded
- Nico Viljoen
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3 years 8 months ago #136890
by Nico Viljoen
MEMBERSHIP PRO - Payment form triggered when a conditional field is loaded was created by Nico Viljoen
Hi
I have setup a few conditional fields on the registration form(column layout) when a user selects a membership plan. The problem I am encountering involves when a user selects the firs conditional field a payment(credit card) form appears. Instead I want the user to complete the registration form and be diverted to his chosen payment method.
I looked through the docs and forum posts, also tediously going through the configuration settings to see if I perhaps by accident changed a setting. But no luck!
You can see it by following this link
petsforall.co.za/index.php/breeder-platinum-member
Just select any option the "province field" and the form will appear.
Would you be able to point me to a part in the documentation where I can find the solution to this?
Any help whatsoever would be appreciated.
I have setup a few conditional fields on the registration form(column layout) when a user selects a membership plan. The problem I am encountering involves when a user selects the firs conditional field a payment(credit card) form appears. Instead I want the user to complete the registration form and be diverted to his chosen payment method.
I looked through the docs and forum posts, also tediously going through the configuration settings to see if I perhaps by accident changed a setting. But no luck!
You can see it by following this link
petsforall.co.za/index.php/breeder-platinum-member
Just select any option the "province field" and the form will appear.
Would you be able to point me to a part in the documentation where I can find the solution to this?
Any help whatsoever would be appreciated.
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- Nico Viljoen
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3 years 8 months ago #136891
by Nico Viljoen
Replied by Nico Viljoen on topic MEMBERSHIP PRO - Payment form triggered when a conditional field is loaded
I have to mention that the form appears despite using any payment option, in fact the form I suspect might be related a Authorize.net payment option etc, allot which I have uninstalled.
Instead the form appears when a conditional field has loaded, and I am not sure why
Instead the form appears when a conditional field has loaded, and I am not sure why
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- Tuan Pham Ngoc
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3 years 8 months ago #136895
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic MEMBERSHIP PRO - Payment form triggered when a conditional field is loaded
Hi Nico
It causes by some javascript conflict. Please submit a support ticket sending us super admin account of your site and the above URL
We will check to see what's wrong and get it sorted
Tuan
It causes by some javascript conflict. Please submit a support ticket sending us super admin account of your site and the above URL
We will check to see what's wrong and get it sorted
Tuan
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- Nico Viljoen
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3 years 8 months ago #136930
by Nico Viljoen
Replied by Nico Viljoen on topic MEMBERSHIP PRO - Payment form triggered when a conditional field is loaded
Hi
Thank you for the reply. My subscription has expired so I need to renew it, is it possible to get renew discount perhaps? I had a look in my account and I unable to renew the subscription at all.
Your assistance is really appreciated
Thank you for the reply. My subscription has expired so I need to renew it, is it possible to get renew discount perhaps? I had a look in my account and I unable to renew the subscription at all.
Your assistance is really appreciated
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- Tuan Pham Ngoc
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3 years 8 months ago #136935
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic MEMBERSHIP PRO - Payment form triggered when a conditional field is loaded
Hi Nico
Please submit a support ticket, We will create a coupon code to give you small discount for renewal
Tuan
Please submit a support ticket, We will create a coupon code to give you small discount for renewal
Tuan
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- Nico Viljoen
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3 years 8 months ago #136944
by Nico Viljoen
Replied by Nico Viljoen on topic MEMBERSHIP PRO - Payment form triggered when a conditional field is loaded
Hi Tuan
That would be really awesome. I have submitted the ticket as requested.
Thank you in advance
Nico
That would be really awesome. I have submitted the ticket as requested.
Thank you in advance
Nico
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- Tuan Pham Ngoc
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3 years 8 months ago #136949
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic MEMBERSHIP PRO - Payment form triggered when a conditional field is loaded
Thanks. You should receive coupon code already
Tuan
Tuan
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