MEMBERSHIP PRO - Payment form triggered when a conditional field is loaded

  • Nico Viljoen
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3 years 8 months ago #136890 by Nico Viljoen
Hi

I have setup a few conditional fields on the registration form(column layout) when a user selects a membership plan. The problem I am encountering involves when a user selects the firs conditional field a payment(credit card) form appears. Instead I want the user to complete the registration form and be diverted to his chosen payment method.

I looked through the docs and forum posts, also tediously going through the configuration settings to see if I perhaps by accident changed a setting. But no luck!

You can see it by following this link

petsforall.co.za/index.php/breeder-platinum-member

Just select any option the "province field" and the form will appear.

Would you be able to point me to a part in the documentation where I can find the solution to this?

Any help whatsoever would be appreciated.

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  • Nico Viljoen
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3 years 8 months ago #136891 by Nico Viljoen
I have to mention that the form appears despite using any payment option, in fact the form I suspect might be related a Authorize.net payment option etc, allot which I have uninstalled.

Instead the form appears when a conditional field has loaded, and I am not sure why

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3 years 8 months ago #136895 by Tuan Pham Ngoc
Hi Nico

It causes by some javascript conflict. Please submit a support ticket sending us super admin account of your site and the above URL

We will check to see what's wrong and get it sorted

Tuan

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  • Nico Viljoen
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3 years 8 months ago #136930 by Nico Viljoen
Hi

Thank you for the reply. My subscription has expired so I need to renew it, is it possible to get renew discount perhaps? I had a look in my account and I unable to renew the subscription at all.

Your assistance is really appreciated

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3 years 8 months ago #136935 by Tuan Pham Ngoc
Hi Nico

Please submit a support ticket, We will create a coupon code to give you small discount for renewal

Tuan

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3 years 8 months ago #136944 by Nico Viljoen
Hi Tuan

That would be really awesome. I have submitted the ticket as requested.

Thank you in advance
Nico

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3 years 8 months ago #136949 by Tuan Pham Ngoc
Thanks. You should receive coupon code already :)

Tuan

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