- Posts: 76
- Thank you received: 0
Status remains as Pending even after payment
- bumble
- Topic Author
- Offline
- Senior Member
Less
More
3 years 8 months ago #136398
by bumble
Status remains as Pending even after payment was created by bumble
I am still having the issue of the status of the member not being "Active" immediately after payment.
Even though payment for the membership already made through PayPal, member's status still shows "Pending".
The admin has to manually change it to "Active" before the membership ID and invoice is generated.
Please let me know what I need to do to make status as "Active" after payment.
Thank you for your soonest reply.
Even though payment for the membership already made through PayPal, member's status still shows "Pending".
The admin has to manually change it to "Active" before the membership ID and invoice is generated.
Please let me know what I need to do to make status as "Active" after payment.
Thank you for your soonest reply.
Please Log in or Create an account to join the conversation.
- Tuan Pham Ngoc
- Offline
- Administrator
3 years 8 months ago #136407
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Status remains as Pending even after payment
Hello
There are many reasons could cause this issue. Please follow instructions at membershipprodoc.joomservices.com/troubl...-ipn-troubleshooting to try to address it
If the issue is still not sorted, please submit a support ticket so that we can check it further
Tuan
There are many reasons could cause this issue. Please follow instructions at membershipprodoc.joomservices.com/troubl...-ipn-troubleshooting to try to address it
If the issue is still not sorted, please submit a support ticket so that we can check it further
Tuan
Please Log in or Create an account to join the conversation.
Support
Documentation
Information
Copyright © 2024 Joomla Extensions by Joomdonation. All Rights Reserved.
joomdonation.com is not affiliated with or endorsed by the Joomla! Project or Open Source Matters.
The Joomla! name and logo is used under a limited license granted by Open Source Matters the trademark holder in the United States and other countries.
The Joomla! name and logo is used under a limited license granted by Open Source Matters the trademark holder in the United States and other countries.