500 error in user manager and permissions problems

  • holdsworthdesign
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1 week 5 days ago #133051 by holdsworthdesign
500 error in user manager and permissions problems was created by holdsworthdesign
I cannot edit users through the user manager. When I try to open one, I get a 500 error. Is that related to this component? I've set up different subscription levels and when a user subscribes they are supposed to be assigned to a particular Joomla user group. That works, but when I change them to a different subscription level through Membership Pro, they are still in the same Joomla group. How can I ensure that when their membership is upgraded, they are given the new permissions?

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  • Tuan Pham Ngoc
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1 week 5 days ago #133053 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic 500 error in user manager and permissions problems
Hello

As this is handled by Joomla core, it's not related to Membership Pro

I would suggest you to solve this error with user manager first, then check Membership Pro again. You can submit a support ticket sending me super admin account of the site. I will try to do a quick check to see why error happens with user manage and guide you to correct it

Tuan

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