Manage Registrants --> User dropdown --> 404 error

  • Erik Malfait
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3 months 2 days ago #146275 by Erik Malfait
On our website there are some key users that can register other users for events from the front end, using the 'manage registrants' menu option.
In the registration screen, there is a dropdown to select the user. This is no longer working since the recent joomla update (3.10.1) --> Error '404 View users not found'
In the back-end, this functionality is still working.
I first thought it might be related to the 'Helix Ultimate' template that I am using, which is causing some other problems.
But when I switch to Protostar or Beez3 tempates, I still get the error in the front end.

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3 months 2 days ago #146276 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Manage Registrants --> User dropdown --> 404 error
It might be because a folder was lost for some reasons (the view for displaying users for selecting). You can submit a support ticket sending us super admin account of your site and link to that registrants management page. We will check to see why it happens and get it sorted

Regards,

Tuan

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