Cancellation of an event

  • Marco Arcangeli
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3 years 1 month ago #142100 by Marco Arcangeli
Cancellation of an event was created by Marco Arcangeli
Hello,

Unfortunately, I have not found a definitive statement on the subject of "Cancellation of an event".
That's why I ask here again, maybe I have not found the right post.
Is it possible to cancel an event and notify the participants?

regards - Marco

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3 years 1 month ago #142108 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Cancellation of an event
Hi Marco

I'm sorry, at the moment, we do not support cancelling event. So in this case, I think you would have to use Mass Mails feature to emails to registrants of that event about the cancellation

Regards,

Tuan

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3 years 1 month ago #142478 by Marco Arcangeli
Replied by Marco Arcangeli on topic Cancellation of an event
Hello Tuan,

Is there a technical reason that the cancellation of events and the notification of participants via mail is not implemented?

You write "at the moment" event cancellation is not supported - what does at the moment mean?
I found the same question in this post:
joomdonation.com/forum/events-booking-ge...ications.html#134113
Your question at that time was "Do you have any idea how to display a cancelled event?".
This post from 5 years ago says something about implementation in 4 weeks.
joomdonation.com/forum/events-booking-ge...-an-event.html#69024
Manually canceling an event and notifying the attendees via the mass mail function is of course possible - just a bit cumbersome, right?

Greetings - Marco
 

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3 years 4 weeks ago #142487 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Cancellation of an event
Hi Marco

There are few reasons:

1. If the event has many registrants, it is not possible to send all emails to all registrants of the event

2. To be honest, I don't know how these cancelled events should be displayed. Do you have any idea?

Tuan

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3 years 4 weeks ago #142490 by Marco Arcangeli
Replied by Marco Arcangeli on topic Cancellation of an event
Hello Tuan,

1. you think there are too many mails at once, at the same time?
I use e.g. AcyMailing to send newsletters. We send them via our own server, I don't think that would be a problem.
However, I also know that some providers have limits. In this case AcyMailing sends the mails from the queue blockwise every 5 minutes e.g.
This would be of course a certain effort to program this functionality.

2. the event does not need to be displayed after cancellation, then the problem of how to mark it is not applicable.
If it should remain visible, which I don't see any sense in, it can also be provided with a field whose text is freely selectable - e.g. canceled, unfortunately canceled, canceled because of ...
You already asked the same question in the post I mentioned - 5 years ago :)

Greetings - Marco

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3 years 4 weeks ago #142501 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Cancellation of an event
Hi Marco

1. Adding emails to queue is not an option at the moment as it will require too much effort for an extension like Events Booking (is designed for different purpose). So if it is added, we will still send emails as normal and hopefully, mail server could handle that number of emails at a time for now

2. It should still be displayed, but somehow, we will need to indicate that the event was cancelled. I will find a solution

So in short, something I will try to implement, maybe for next release

Tuan

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