Waiting List Not Working

  • Raylene Sousa
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4 years 1 month ago #132617 by Raylene Sousa
Waiting List Not Working was created by Raylene Sousa
Hi Tuan!

We have enabled the wait list in configuration and in the event itself and though the wait list buttons are showing up, if you click on them they bring you to a page with "Error" in a white box near the top. Any idea what could be going on?

Here is a link to the event in question: raylenesousamedium.com/events/events/unlocking-your-intuition

You will see what put a note on it pushing people to a different form, but left the buttons active so you could see for yourself what happens.

Thanks!
Doreen

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4 years 1 month ago #132621 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Waiting List Not Working
Hello

Honestly, I don't know why it happens. For this, could you please help submitting a support ticket sending us super admin account of your site?

We are going to check to see why the issue happens and get it sorted

Regards,

Tuan

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