Questions about Payment Form extension

Attachments not coming through

  • enoch
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9 years 2 months ago #57386 by enoch
Attachments not coming through was created by enoch
Hi,
I have just purchased and setup Payment form on my web site.
I have setup the form with 3 attachment fields permitting a range of files including all common image files.
However, when I submit the form, the images fail to come through - in either the confirmation email to the admin or in the archive of past payments in the Payment Form component.
Do you have any tips?

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9 years 2 months ago #57453 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Attachments not coming through
Hi

Attachments can only be sent to admin email, not to payer email. Please go to Payment Form -> Configuration, find the config option "Send Attachment to Admin Emails", set it to Yes and it should work well

Please try that and let me know the result

Tuan

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  • enoch
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9 years 2 months ago #57460 by enoch
Replied by enoch on topic Attachments not coming through
Thanks Tuan - I have set those options, but the attachments are still not being sent to admin emails - nor are they stored on the web site.
This is the jobstar.net.au web site (that you have been helping me with at ticket #25297 - which contains the admin details)

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9 years 2 months ago #57484 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Attachments not coming through
OK. Today I am busy and could not check it. Will look at it on tomorrow morning

Regards,

Tuan

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8 years 4 months ago #72185 by lcfc2299
Replied by lcfc2299 on topic Attachments not coming through
Did you find answer to the attachment issue? I have a similar issue, form is sent with the attachment.

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