Questions about Payment Form extension

Payments not recorded

  • Krx
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9 years 6 months ago #50448 by Krx
Payments not recorded was created by Krx
Hi

I've just installed Payment Form 3.0, and os_moneybooker plugin for it, on Joomla 3.3.6
In os_moneybooker plugin I've set my Skrill test account, and created test payment form in Forms Management
Than I created menu item in frontend to access Test payment form.

In payment form I entered all details, filled custom amount, Payment process transferred me to Skrill account..
After payment was done, Skrill returned me to our website and displayed confirmation message.
I also got Skrill mail that payment is done (all with test account)

But when I go into backend and click "Payments", the list is empty. It didn't record my test payment(s).
Did I miss something or this is a bug?

Regards

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9 years 6 months ago #50465 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Payments not recorded
Hi

I think there might be a problem with Moneybooker payment plugin for the extension and it causes that error. Could you please submit a support ticket sending me super admin and FTP account of your site so that I can check it to see what's wrong and get it corrected ?

Regards,

Tuan

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  • Krx
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9 years 6 months ago #50483 by Krx
Replied by Krx on topic Payments not recorded
Hi
Ticket created.
Thanks,
Regards

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9 years 6 months ago #50518 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Payments not recorded
Hi

This issue should be sorted now. Please see my response on support ticket for more details

Tuan

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