Crashed during update of software

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8 years 4 months ago #71134 by JDev
Crashed during update of software was created by JDev
Tried updating and I got a whitescreen, refreshed same url and it said,

Warning
JInstaller: :Install: Cannot find XML setup file

The extension was successfully updated

So I assume there was some kind of problem and it may not have worked properly....how do I confirm all is well?

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8 years 4 months ago #71135 by Mr. Dam
Replied by Mr. Dam on topic Crashed during update of software
Hi,
Have you extract the Package before install file: com_osservicesbooking.zip?
Thanks
Dam

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8 years 4 months ago #71136 by JDev
Replied by JDev on topic Crashed during update of software
Yep, it says unzip first lol :P

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8 years 4 months ago #71137 by Mr. Dam
Replied by Mr. Dam on topic Crashed during update of software
Hi,
Please submit ticket and send your site information with super admin account. I will check the issue for you.
Dam

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