SOLVED !!!Checkout populated with previous details

  • Sarah Beauchamp
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8 years 7 months ago - 8 years 7 months ago #66853 by Sarah Beauchamp
Please help! We are going live with our booking form and there is a problem with the checkout form being populated with the contact details of the previous user. Please can you offer any advice as to why this is happening? Thank you.
Last edit: 8 years 7 months ago by Mr. Dam.

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8 years 7 months ago #66854 by Mr. Dam
Replied by Mr. Dam on topic Checkout populated with previous details
Hi,
OS Services Booking has the feature to store user profile of customer. If you are logged in and complete checkout form with profile details. In next time you come back to Checkout page, the previous profile will be retrieve and fill into the Checkout form automatically.
Thanks
Dam

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  • Sarah Beauchamp
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8 years 7 months ago - 8 years 7 months ago #66855 by Sarah Beauchamp
Replied by Sarah Beauchamp on topic Checkout populated with previous details
Hi Dam. Thank you for your very quick reply! Our customers are all different branches of one company and we were hoping to give them all the same generic login details. Would each branch require a different login to prevent them seeing details of the previous customer? Can this function be turned off so they details don't appear each time? Thanks.
Last edit: 8 years 7 months ago by Sarah Beauchamp.

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8 years 7 months ago #66881 by Mr. Dam
Replied by Mr. Dam on topic Checkout populated with previous details
Hi Sarah,
In that case, we need to make the modification in source code of OS Services Booking to stop auto-fill customer's profile in fields of Checkout form.
Please submit ticket and send your site information with super admin account. I will check and solve the issue for you.
Thanks
Dam

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  • Sarah Beauchamp
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8 years 7 months ago #66891 by Sarah Beauchamp
Replied by Sarah Beauchamp on topic Checkout populated with previous details
I'll do that now. Thanks again for your help Dam :)

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8 years 7 months ago #66935 by Mr. Dam
Replied by Mr. Dam on topic Checkout populated with previous details
SOLVED!!!

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