How can customers View or Edit their booking?

  • George
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9 years 2 months ago #57888 by George
Is there anyway a customer can View or Edit his/her Booking after a purchase is made?


Thx

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9 years 2 months ago #57914 by Mr. Dam
Replied by Mr. Dam on topic How can customers View or Edit their booking?
Hi George,
OS Services Booking doesn't have feature to allow customer to edit their booking after purchasing is made. But they are able to view their booking through 2 ways.
1. The order details link has been sent to customer after making the order
2. If customer are Joomla registered user, OS Services Booking provides a layout to show customer's orders.
Finally, customers can cancel the order if they want.
Thanks
Dam

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9 years 2 months ago #57943 by George
Hello,

So how can a customer cancel his order?

thx

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9 years 2 months ago #57948 by Mr. Dam
Replied by Mr. Dam on topic How can customers View or Edit their booking?
Hi,
Customer can cancel the order request though 2 ways
1. Using the cancellation url - that be sent into customer (in confirmation email)
2. Through Customer layout
Thanks
Dam

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