service available under another employee

  • Peter Kuko
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9 years 4 months ago #52273 by Peter Kuko
service available under another employee was created by Peter Kuko
Hello,

I have a problem with availability of service. I have only one service, three employes, but only two places (physically), where service can take place. After reservation of service (2 times) is this service not available under selected employee, but is still available under another employee.

Can you help me please, what to do with this? I need to set up, that after reservation of service (2 times), service is no longer available.

Thanks

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9 years 4 months ago #52450 by Mr. Dam
Replied by Mr. Dam on topic service available under another employee
Hi Peter,
I am not sure with "2 places" in your topic, it's 2 venues or 2 time slots?
Thanks
Dam

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9 years 4 months ago #52485 by Peter Kuko
Replied by Peter Kuko on topic service available under another employee
Well I have probably only something wrong set up.

I have one center for children celebrations (set as 1 service). In this center, there can be 2 celebrations in the same time (set as custom time - 10:00 to 12:00, 12:30 to 14:30, ...). I set up 2 celebrations as 2 number of seats each time. You can choose from three emploeyee. When you order for example celebration from 10-12 with employee1 and and you do it one more time, it should be occupied. But its occupied only when you select again employee1. When you select another employee, it is free.

Perhaps I should use "manage venues" for this instead of "number of seats" but I really dont know how.

Thank you

Peter

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9 years 4 months ago #52488 by Mr. Dam
Replied by Mr. Dam on topic service available under another employee
Hi,
"When you order for example celebration from 10-12 with employee1 and and you do it one more time, it should be occupied. But its occupied only when you select again employee1. When you select another employee, it is free." -> That's correct. But you want when the employee 1 is occupied, other employees will be occupied too?
Thanks
Dam

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9 years 4 months ago #52489 by Peter Kuko
Replied by Peter Kuko on topic service available under another employee
Yes, exact. Because in the center, there is place only for 2 celebrations. And after booking there is no free place for another celebration with another employee.

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9 years 4 months ago #52490 by Mr. Dam
Replied by Mr. Dam on topic service available under another employee
Hi Peter,
It's impossible to implement that feature. Because when you have 3 employees, and you service has 2 custom time slots per day (X2). It means each day, 12 customers can make the booking request on your employees.
In this case, i advise you to use one employee.
Thanks
Dam

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9 years 4 months ago #52491 by Peter Kuko
Replied by Peter Kuko on topic service available under another employee
Hm, thanks.

I really dont know how to do, it, because every employee has another price.

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9 years 4 months ago #52509 by Mr. Dam
Replied by Mr. Dam on topic service available under another employee
Hi Peter,
In this case, OS Services Booking can't satisfy you need. We don't have any solution for this problem
Thanks
Dam

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