Notification email translation

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9 years 7 months ago #48769 by anna
Notification email translation was created by anna
Hi, how can I traslate the notification email received by the secretary and by customers when they book an appointment?
Thank you!
A.

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9 years 7 months ago #48776 by Mr. Dam
Replied by Mr. Dam on topic Notification email translation
Hi,
Unfortunately, in current version, OS Services Booking doesn't have feature to translate notification emails. We will consider to add it into component in future.
Thanks
Dam

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9 years 7 months ago #48777 by anna
Replied by anna on topic Notification email translation
It is impossible. It should be a file in which we can change english to italian.
From where it take the text?

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9 years 7 months ago #48778 by Mr. Dam
Replied by Mr. Dam on topic Notification email translation
The content of emails are stored in Database, not in language file. That's the reason we haven't gotten solution to translate it.
Dam

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9 years 7 months ago #48779 by anna
Replied by anna on topic Notification email translation
Do you understand it is a very big problem?
If we can translate the component, the backend etc... why should we comunicate with our customers in english?
It should be the first thing to translate for people who doesn't understand english.
If we can write in database please say to us which table we can edit. It is a very important feature and we need to speak with our customer in italian.
Thanks.

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9 years 7 months ago #48782 by Mr. Dam
Replied by Mr. Dam on topic Notification email translation
Hi,
I must make this point clear.
1. You can modify the content of emails in the backend > Manage email templates. The default email content is in English, you can change it to Italian or any languages if you need.
2. But we can't make it multiple languages. It means we can't have 2 language versions for one email content
Hope my explanation is clear
Dam

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9 years 7 months ago #48783 by anna
Replied by anna on topic Notification email translation
Dam probably I have not explained well.
I don't need multi language, I need only Italian.
I didn't find the backend panel for email so I asked your help.
It would have been strange not to be able to customize them.
Thank you!

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9 years 7 months ago #48784 by Mr. Dam
Replied by Mr. Dam on topic Notification email translation
Ok, so you can translate the content of emails at backend of component
Dam
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9 years 7 months ago #48787 by anna
Replied by anna on topic Notification email translation
Excuse me Dam: How can I change the date format from 2014-08-28 to 28-08-2014?
Thanks,
Anna.

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9 years 7 months ago #48788 by Mr. Dam
Replied by Mr. Dam on topic Notification email translation
Hi,
At backend > Configuration > Date format
Dam

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