Not getting registration errors

More
8 years 6 months ago #69831 by Bahb
Not getting registration errors was created by Bahb
Hi, I'm setting up Membership Pro in Joomla 3.4.4 on MAMP and I'm still trying to get things set up.

I have the registration screen working and if you enter all the info correctly a user account is made. But if you do not fill out the required info or a correct email address I don't see the error messages. I see it working properly on the demo site. Could it be I don't have all the plugins needed turned on?

I have added a "Validation error message" for email in Custom Fields and it is required. When I click Process Subscription I get this error message:
Please enter information on the form below to process subscription for (plan name). But I don't get the red bubble over the email field with my error message.

Any ideas?
Thanks

Please Log in or Create an account to join the conversation.

More
8 years 6 months ago #69833 by Stephen
Replied by Stephen on topic Not getting registration errors
Hi Bahb
I'm pretty sure you already checked this but anyway.
Have you checked the radio box "required"?


If the problem can be solved why worry? If the problem can not be solved, worrying will do you no good.
Attachments:

Please Log in or Create an account to join the conversation.

More
8 years 6 months ago #69834 by Bahb
Replied by Bahb on topic Not getting registration errors
Hi, yes that box is checked. It does work to stop registration.

Please Log in or Create an account to join the conversation.

More
8 years 6 months ago #69835 by Bahb
Replied by Bahb on topic Not getting registration errors
Ah, I found it. I have a plugin that removes mootools. If I disable it the error messages work as expected.

I notice Membership Pro loads jQuery, does it also need Mootools? I'd prefer not to load it.

Please Log in or Create an account to join the conversation.

More
8 years 6 months ago #69840 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Not getting registration errors
The plugin doesn't need mootools. We don't use Mootools anywhere in the extension. Maybe there is some javascript conflict between your plugin and our extension ? You can submit a support ticket sending us super admin account of your site so that we can try to take a look at it

Tuan

Please Log in or Create an account to join the conversation.

More
8 years 6 months ago #69979 by Bahb
Replied by Bahb on topic Not getting registration errors
Thanks, this issue was the other plugin causing problems. The error messages are working fine now that I've removed it.

Please Log in or Create an account to join the conversation.

More
8 years 6 months ago #70022 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Not getting registration errors
Great. Thanks for the update.

Tuan

Please Log in or Create an account to join the conversation.