Renewal - offline payment

Hi Tuan,

I've understood that offline payment for renewal subscription doesn't work.
But is it possible that offline payment option doesn't appear on renewal form ?
It would be really great.
Thanks
Catherine

No response... it's an important point for me...
Could you give me an answer ?
Thanks,
Catherine

Hi Catherine

I am sorry. I missed this forum post. What version of the extension you are using ? If you are using version 1.7.0 or 1.7.1, the offline payment method should be available on renewal form. Could you please submit a support ticket sending us super admin account of your site so that I can check it ?

Tuan