failed message for successful donations

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9 years 3 weeks ago #59243 by John Wilford
failed message for successful donations was created by John Wilford
I'm having an issue where donors are getting the following message when they donate.

Donation Failure
Your donation failed.
Reason
ith,cache-control,content-type,origin,method Date: Sun, 08 Mar 2015 03:35:37 GMT 83OkI00001Successful.23699751

Seeing where it said succesful I became suspicios and checked Authorize.net and the subscription had been added to the system successfully. This is a huge problem because it may cause donors to donate more times than they intended trying to get a success message. Please correct this ASAP.

Thanks,
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9 years 2 weeks ago #59247 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic failed message for successful donations
Hi John

What version of Joom Donation you are using ?

Tuan

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9 years 2 weeks ago #59255 by John Wilford
Replied by John Wilford on topic failed message for successful donations
Joom Donation 3.8 on Joomla! 2.5.24

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9 years 2 weeks ago #59260 by John Wilford
Replied by John Wilford on topic failed message for successful donations
As an added twist the plugin works on one-time donations. It only gives the error on recurring donations. Even using the same information as was used for the one time donation.

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9 years 2 weeks ago #59280 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic failed message for successful donations
Hi John

Could you please submit a support ticket sending us super admin account of your site so that I can check to see what's wrong and get it sorted ? I remember we had this issue in the past but we fixed it. But will need to check it directly on your site in this case

Tuan

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9 years 2 weeks ago #59450 by John Wilford
Replied by John Wilford on topic failed message for successful donations
Sorry it took so long I had to run it by the other officers. The ticket number is 26610.

Thanks,

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9 years 2 weeks ago #59451 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic failed message for successful donations
If you can, please download latest version of Joom Donation from My Downloads section, upgrade it to your site and the issue will be fixed

Tuan

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