User email body in configuration field strips HTML

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9 years 6 months ago #50687 by Arts Council
Tuan,
I upgraded from 3.5 to 3.7 today. Despite an initial upgrade php error everything seems to be fine and the form processes payments.

When donating in the User email body the e-mail we receive is all in one column (looks like it strips the html), although I set up the e-mail to read like this:
Code:
<p><strong>Name:</strong> [FIRST_NAME] [LAST_NAME]<br /><strong>Organization Name:</strong> [ORGANIZATION]<br />

It sends like this:
Name:
[FIRST_NAME] [LAST_NAME]
Organization Name:
[ORGANIZATION]

But I want it to send like this;
Name: [FIRST_NAME] [LAST_NAME]
Organization Name: [ORGANIZATION]

Any suggestions why this is happening? Henrik

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9 years 6 months ago #50705 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic User email body in configuration field strips HTML
Hi Henrik

I have no clue why it happens. Maybe you can submit a support ticket sending me super admin and FTP account of your site so that I canc ehck it directly on your site to see what's wrong and get it corrected for you

Tuan

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