- Posts: 24
- Thank you received: 0
Registrants list
- Colin Wilson
- Topic Author
- Offline
- Junior Member
Less
More
7 years 7 months ago - 7 years 7 months ago #86386
by Colin Wilson
Registrants list was created by Colin Wilson
None of the registrants for any events are showing in the back end (Joomla 3.6.2, EB 2.9.1)
Exporting the registrants says "there are no registrants to export".
The events list shows 10 registrants.
I have just made a test registration, and it doesn't add it to the registrants list.
Is there a setting that needs changing or a plug in that's not published?
Exporting the registrants says "there are no registrants to export".
The events list shows 10 registrants.
I have just made a test registration, and it doesn't add it to the registrants list.
Is there a setting that needs changing or a plug in that's not published?
Last edit: 7 years 7 months ago by Colin Wilson.
Please Log in or Create an account to join the conversation.
- Tuan Pham Ngoc
- Offline
- Administrator
7 years 7 months ago #86392
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Registrants list
Hi Colin
I am thinking that you might have first_name field disabled on registration form for some reasons and it causes the issue. Could you please submit a support ticket sending us super admin account of your site so that we can check it?
Tuan
I am thinking that you might have first_name field disabled on registration form for some reasons and it causes the issue. Could you please submit a support ticket sending us super admin account of your site so that we can check it?
Tuan
Please Log in or Create an account to join the conversation.
Moderators: Tuan Pham Ngoc
Support
Documentation
Information
Copyright © 2024 Joomla Extensions by Joomdonation. All Rights Reserved.
joomdonation.com is not affiliated with or endorsed by the Joomla! Project or Open Source Matters.
The Joomla! name and logo is used under a limited license granted by Open Source Matters the trademark holder in the United States and other countries.
The Joomla! name and logo is used under a limited license granted by Open Source Matters the trademark holder in the United States and other countries.