"requested page can't be found" after registration

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7 years 11 months ago - 7 years 11 months ago #80213 by Hilda
Hi,

People get this message after they register for events:

The requested page can't be found.
An error has occurred while processing your request.
You may not be able to visit this page because of:
- an out-of-date bookmark/favourite
- a mistyped address
- a search engine that has an out-of-date listing for this site
- you have no access to this page

If difficulties persist, please contact the System Administrator of this site and report the error below.
0 Invalid address:


All the registrations are received, but it's not directing to a correct page after registration.
I didn't find a place to change redirect locations, and this event is open for public, no login needed.
The extension is up-to-date, and this problem occurs after the latest update.

Does anyone have the same problem? How can I fix this?

Thanks!
Last edit: 7 years 11 months ago by Hilda.

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7 years 11 months ago #80308 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic "requested page can't be found" after registration
Hi

I am afraid of the url of the registration page is wrong for some reasons. Could you please submit a support ticket sending us super admin account of your site? I am going to check to see what's wrong and get it sorted for you

Tuan

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7 years 11 months ago #80347 by Hilda
Hi,

The support ticket is submitted.

Thank you.

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7 years 11 months ago #80358 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic "requested page can't be found" after registration
Hi Hilda

My dev just checked it but could not see the problem like you said. Could you please follow up the ticket so that we can check it further ?

Tuan

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