Allow Indivisual or Group register option

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8 years 10 months ago #63425 by Jerry
Users do not see the option to chose between individual vs group registration.

I see on your demo site, it has both options available. When licking, the user can add multiple registrants. I only see the Individual option.

This first image (Your Site.PNG) attached is how shows on your demo.
The second image (MySite.PNG) is the one on my site.
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8 years 10 months ago #63436 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Allow Indivisual or Group register option
Hi Jerry

That's because you activated shopping cart feature on your site. Go to Events Booking -> Configuration, find the config option "Activate Shopping Cart", set it to "No" and it will work well

Tuan

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8 years 10 months ago #63452 by Jerry
Replied by Jerry on topic Allow Indivisual or Group register option
Thank you very much!!! that worked!!!

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8 years 10 months ago #63475 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Allow Indivisual or Group register option
Great. Thanks for confirming Jerry

Tuan

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8 years 10 months ago #63528 by Linda Long
Replied by Linda Long on topic Allow Indivisual or Group register option
I am having this same problem and this solution is not working for me.

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8 years 10 months ago #63534 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Allow Indivisual or Group register option
Hi Linda

Could you please submit a support ticket sending us super admin account of your site so that I can check the settings and correct it to make it works for you?

Regards,

Tuan

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