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captcha/verification code/error message
- jill
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9 years 10 months ago - 9 years 10 months ago #46045
by jill
captcha/verification code/error message was created by jill
Hello- I am just getting my Events Booking component set up. I'm stuck on two things:
When someone registers, the registration form includes a title for 'verification code' but there is no field for it. I'm assuming this would be the 'captcha' code, but it's not there.
I can make that immediate problem go away by not requiring captcha info on the registration form, but then I come across another problem, which is that when someone registers, they get a message that says:
'Session expired or cookies are not enabled in your browser. Please press "reload page" in your browser, and enable cookies in your browser. Please refresh/reload page before filling-in.'
I have tried everything I can think of and am out of ideas.
Thanks for your help!!!
When someone registers, the registration form includes a title for 'verification code' but there is no field for it. I'm assuming this would be the 'captcha' code, but it's not there.
I can make that immediate problem go away by not requiring captcha info on the registration form, but then I come across another problem, which is that when someone registers, they get a message that says:
'Session expired or cookies are not enabled in your browser. Please press "reload page" in your browser, and enable cookies in your browser. Please refresh/reload page before filling-in.'
I have tried everything I can think of and am out of ideas.
Thanks for your help!!!
Last edit: 9 years 10 months ago by jill. Reason: needed to change title
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- Tuan Pham Ngoc
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9 years 10 months ago #46063
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic captcha/verification code/error message
Hi Jill
Please see my response via support ticket so that we can process it further !
Regards,
Tuan
Please see my response via support ticket so that we can process it further !
Regards,
Tuan
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- Scott Webb
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9 years 8 months ago #47820
by Scott Webb
Replied by Scott Webb on topic captcha/verification code/error message
I have the same issue with the Verification Code text being on there with no actual code. Was there a resolution?
Thanks!
WDWS
Thanks!
WDWS
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- Tuan Pham Ngoc
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9 years 8 months ago #47842
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic captcha/verification code/error message
Hi Scott
Maybe there is javascript conflict and it causes the issue. Please submit a support ticket sending us admin and FTP account of your site. I am going to check to see what's wrong and get it corrected for you
Regards,
Tuan
Maybe there is javascript conflict and it causes the issue. Please submit a support ticket sending us admin and FTP account of your site. I am going to check to see what's wrong and get it corrected for you
Regards,
Tuan
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