First Data: Error 1002

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12 years 8 months ago #10669 by maxqjohnny
First Data: Error 1002 was created by maxqjohnny
I keep getting this message from First Data:
  • It is not possible to order from the store at this time.
  • Contact the merchant for further information (error 1002).

I'm wondering if its the confirmation url setting in my firstdata account under Connect 2.0 Setup. I have: spaceageprojects.com/new1/index.php What is this typically set to?

Thanks in advance!

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12 years 8 months ago #10678 by maxqjohnny
Replied by maxqjohnny on topic Re: First Data: Error 1002
Btw, I'm on Joomla 1.7.

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12 years 8 months ago #10706 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: First Data: Error 1002
Hi

It is just something with your account setting. I just had a quick look at your site and found that your site is using https, so I think the Submission Form URL must be set to
Code:
https://spaceageprojects.com/new1/index.php

Not
Code:
https://spaceageprojects.com/new1/training

(note http and https) .

Please change that setting, test it again and let me know the result !

Regards,

Tuan

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12 years 8 months ago #10715 by maxqjohnny
Replied by maxqjohnny on topic Re: First Data: Error 1002
Good eye! I made the change but I'm still getting the same error message. :/ Is the change supposed to take affect immediately? Or is there something else I could try? Thanks!

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12 years 8 months ago #10716 by maxqjohnny
Replied by maxqjohnny on topic Re: First Data: Error 1002
Good eye! I made the change but I'm still getting the same error message. :/ Is the change supposed to take affect immediately? Or is there something else I could try? Thanks!

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