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Blank page with Joomla 3.3 upgrade

CSSDAweb
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9 years 11 months ago #44455 by CSSDAweb

Blank page with Joomla 3.3 upgrade was created by CSSDAweb

After upgrading to Joomla 3.3.0, I can't access any document or category for editing from the back-end. All I get when I try to access an existing or new document or category is a blank page. Any suggestions/work-around options?

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Tuan Pham Ngoc
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9 years 11 months ago #44457 by Tuan Pham Ngoc

Replied by Tuan Pham Ngoc on topic Blank page with Joomla 3.3 upgrade

Hi Fred

What version of EDocman you are using ? Please submit a support ticket sending us admin and FTP account of your site so that I can check to see what's wrong and get it corrected for you !

Tuan

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James Travis
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9 years 11 months ago #44458 by James Travis

Replied by James Travis on topic Blank page with Joomla 3.3 upgrade

I am experiencing the same thing immediately after the same upgrade to joomla 3.3.0 this morning, I have a work order in for it and I'm using EDocman Version 1.5.2.

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Tuan Pham Ngoc
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9 years 11 months ago #44480 by Tuan Pham Ngoc

Replied by Tuan Pham Ngoc on topic Blank page with Joomla 3.3 upgrade

The issue happens because EDocman 1.5.2 is not compatible with Joomla 3.3.0. So please download latest version (1.5.7), upgrade it to your site. After that, everything will work as expected.

Regards,

Tuan

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James Travis
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9 years 11 months ago #44506 by James Travis

Replied by James Travis on topic Blank page with Joomla 3.3 upgrade

Thanks! an update to the latest version fixed the issue.

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Tuan Pham Ngoc
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9 years 11 months ago #44527 by Tuan Pham Ngoc

Replied by Tuan Pham Ngoc on topic Blank page with Joomla 3.3 upgrade

Thanks James for confirming !

Tuan

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Marc DECHEVRE
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9 years 11 months ago #44565 by Marc DECHEVRE

Replied by Marc DECHEVRE on topic Blank page with Joomla 3.3 upgrade

I had the same problem with eDocman 1.5.5
Upgrading (and so buying again :-)

eDocman 1.5.7 solved the problem

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Tuan Pham Ngoc
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9 years 11 months ago #44592 by Tuan Pham Ngoc

Replied by Tuan Pham Ngoc on topic Blank page with Joomla 3.3 upgrade

Great ! Thanks Marc !

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Michel Baradosa
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9 years 5 months ago #51714 by Michel Baradosa

Replied by Michel Baradosa on topic Blank page with Joomla 3.3 upgrade

Just got the same problem, I have upgraded to latest version but it is not fixed
Additionally, I get error each time to try to upload a document

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Tuan Pham Ngoc
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9 years 5 months ago #51778 by Tuan Pham Ngoc

Replied by Tuan Pham Ngoc on topic Blank page with Joomla 3.3 upgrade

Hi Michel

Please submit a support ticket sending us admin and FTP account of your site. We are going to check to see what's wrong and get it corrected for you.

Regards,

Tuan

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